If you can’t afford the time or more importantly, lack the expertise to shop around for the best insurance for your unique needs, then deal with someone who can do it on your behalf.
We are firmly of the opinion that you require and deserve a firm commitment as to how your Insurance arrangements will be dealt with and what will happen in the event of making a claim under your Policy. We follow a customer service charter for both our personal and business clients that sets out the standard of service you will receive from us.
- We will advise on the cover best suited to your needs and circumstances.
- We will handpick the best policy to meet your needs and requirements.
- We will explain in plain English what the policy covers and options available to you.
- We will ensure that you are made aware of any policy restrictions, excesses & theft protection requirements as applicable.
- You will have a dedicated Account Manager for the life of your policy.
Our Customer Charter pledges the full level of service you can expect from us.
Executive Home Cover Customer Charter
What can you expect in the event of a claim?
As independent insurance brokers we will assist on all claims negotiations right from the initial reporting of the claim through to dealing with onsite loss adjusters and negotiating settlement with insurers. We will see the claim through from notification to settlement. See more information on Making a Claim.
Who are the Executive Home Cover team?
Find out more about us – after all you are choosing to buy from people, not a faceless internet only site.
Don’t just take our word for it.
See what our customers have to say about us service on our testimonials page.
